Welcome to the inaugural year of HeifetzPEG! We’re sure you have lots of questions, so we’ve prepared this FAQ sheet just for you. Email us if we’ve left something out!
Q: When will students eat breakfast, lunch and dinner and will snacks be provided?
A: Students will congregate together in the Hunt Dining Hall each day for breakfast, lunch, and dinner; except on Sundays when brunch and dinner are provided. (The dining hall is within view of the PEG dormitory.) Students are encouraged to bring non-perishable snacks or money to purchase them to keep in their dorm room. Food in dorm rooms should be kept in tightly sealed containers. A refrigerator will be available on the lower floor in the HeifetzPEG dorm building. Please be certain to list any food allergies on your child’s medical form. A light snack will be provided in between meals during the week.
Q: What meal options are available at the dining hall?
A: Hunt Dining Hall offers vegetarian options at each meal time and a full service salad bar at lunch and dinner.
Q: Where might I mail paperwork, letters to students and care packages?
A: Please send all student mail to our main office:
107 East Beverley Street
Staunton, VA 24401
Mail will be distributed daily to all students, staff, and faculty on campus.
Q: How do I arrange for my child to be transported to and from the Institute?
A: If your child will be traveling as an unaccompanied minor, please contact Adam Hockman, Director of Student Life, (email@example.com). Parents will discuss travel plans with Adam during the scheduled parent-child interview and you are advised to use Adam’s name when booking plane or train tickets, as he will be present to pick up your child from the airport or train station.
Q: What should my child pack for their time at the Institute?
A: Students should refer to the “Preparation Checklist” in their HeifetzPEG Student Handbook with information regarding what students should and should not bring to the Institute.
Q: Is a cell phone required?
A: Parents will be given the Director of Student Life’s and other other administrative staff members’ cell phone numbers so that they can make contact during the course of the Institute. For HeifetzPEG students, while a cell phone may be helpful, it is not required. Students who have iPads, iPods, computers and other tablets may wish (at their own risk) to bring them to the Institute so they can stay in contact with their parents using the guest WiFi access provided on campus.
Q: Will there be an opportunity for my child to get in contact with me throughout the program?
A: Yes. We realize the importance of each student staying in touch with their parents/guardians while away from their home environment. Our RAs and support staff will check in with students during the week to ensure they have had an opportunity to contact their parents through your preferred communication method. The Institute will accommodate those without cell phones to ensure they have access to a phone when needed.
Q: What will my child’s daily schedule look like this summer?
A: You will be able to access a 2017 sample schedule here in the coming weeks. Check back soon!
Q: Where will my child be living and what is the dorm configuration?
A: HeifetzPEG students will be housed in double rooms in McClung Hall, a dormitory building where they will both live and attend their lessons and most classes. Females will be housed on one floor with a female RA and males will be housed on another with a male RA. Males will have two staff members on their floor, their RA and the Director of Student Life (Adam Hockman). This floor is also home to other male students ages 13-17 in our full six-week program. HeifetzPEG students will only share rooms with other PEG students. Take a look at the video below to get a glampse of what the HeifetzPEG dorms are like.
Q: Who are the RAs for the HeifetzPEG program?
A: The HeifetzPEG RAs will serve as program leaders as students navigate both their classes, extracurricular activities and living arrangements. We are currently accepting applications for these positions for the 2017 Summer Institute. The RAs will be available around the clock throughout the duration of the program. They will be assisted by our summer intern, as well as other administrative staff.
Q: How might I schedule a parent-child interview with the Director of Student Life?
A: Parents and students are asked to schedule a phone/video conference interview with the Director of Student Life, Adam Hockman. This interview will allow your child to place a face with a key staff member’s name, who can provide critical details regarding this summer’s program. In addition, parents and children will discuss goals for their study at the Institute, ask questions they may have and share insight into their lives so our program may continue to be tailored to each child’s needs.
Once your child is admitted to the program, you may schedule an interview using the following link: http://heifetzpeg.setmore.com
After scheduling an interview, Adam will contact you with more details and confirmation.
Q: I am nervous about sending my child to a college campus. What measures will be in place to ensure safety throughout their stay?
A: We expect both students and their parents to be nervous about being away from home. In light of this, we have built many safety practices and supervision measures into our staff training and protocol to ensure that all students are accounted for at each moment of every day they are in our care. All HeifetzPEG students will be under the direct supervision of a HeifetzPEG staff member for the entire duration of the program. Students will travel in groups with an adult to all on-campus and off-campus buildings. Key access is limited for students in the McClung Dorm and those not living in the dorm are restricted from entering during the day or evening. A digital-based communication system will be used for HeifetzPEG staff members to check attendance and student whereabouts during all transitions. To ensure the safety and well-being of all who attend, complete background checks are performed by an independent firm on every staff and faculty member working at the Institute.
Q: My child has never roomed with another child or lived in a dormitory. What should I expect?
A: In reviewing our sample daily schedule, you will find a “check-in” with an RA and/or the Director of Student Life. This time will be spent reviewing and debriefing about all aspects of the Institute. Since many of the students have probably not stayed in a dorm before, the first several days of these check-ins will revolve around all the important behaviors of being a good roommate, interacting with others in close quarters, and opening communication lines between live-in and hall mates.
Q: What if my child experiences difficulties while at the Institute?
A: The HeifetzPEG staff takes a team and problem solving based approach to any disruptions a student may experience while at the Institute. If a student experiences difficulties in adjusting to the program or student life, staff members will gather to discuss potential causes and work with the student to generate a solution. Parents may also be contacted.
Q: Where will my child practice and how much time is allocated for practicing?
A: Students will be assigned practice space, with some spaces being directly in the student’s dorm room and others being in nearby practice spaces. In reviewing our sample schedule, you will notice a block of time allocated for “monitored practice” where staff will ensure that student have properly structured their practice time and space to promote maximum learning. Other times within the schedule will be available for practicing outside of these monitored blocks.
Q: What evening and weekend activities will be available for students?
A: The Institute schedules supervised Saturday excursions and evening activities for students to leave campus and explore various sites in Staunton and surrounding areas. Students may always opt out of these activities and remain on campus with a staff member for alternative activities. Activities will be decided based on student interest and scheduling. Most evenings will be filled with concerts to which students are encouraged to attend. A designated staff member will accompany students to and from evening concerts.
Q: What concerts will be available for my child to attend?
A: Over forty concerts are held during the six-weeks of the Heifetz Institute. Click here to see our Festival of Concerts schedule. Students are encouraged to attend as many of these concerts as they can. If parents wish to attend these concerts, they may purchase tickets here.
Q: What performance opportunities are available for my child?
A: The HeifetzPEG Student Showcase will take place on August 6th, 2016 at 3:00 PM in Francis Auditorium on the Mary Baldwin College campus, the “home base” for Heifetz Institute concerts. Parents and students are invited to a reception held at the Stonewall Jackson Hotel (one block from campus) immediately following the concert.
Select HeifetzPEG students will also have the opportunity to perform during our “Stars of Tomorrow” series.
Q: I’m staying in the Staunton area, may I attend/observe my child’s lessons and classes?
A: HeifetzPEG is a transformational experience where students learn to push the boundaries of their skills in technique and expressive performance. Lessons, masterclasses and performance classes are opportunities for students to reach new heights in expressing themselves with other peers. It is our hope that students will learn to relate differently to the world of performance, even at a young age. In molding these new performance skills, we work with students to be independent in their private studies and peer interactions. For this reason, we ask parents to not attend private lessons or classes, so students learn more fully how to be independent musicians.